Thank you for your interest in our return policy. Remember thatour number one priority is to make you a happy (and repeat) customer. If there is any problem with your order please bring it to our attention at Support@playccg.com. Let us know what the problem is and we will be happy to work with you to correct it. If for any reason you are unhappy with any aspect of your order, you are welcome to return your order any time within 30 days of purchase for a replacement or refund. Please contact us before returning any product so we can anticipate your return.